Privacy Policy
Calpix
Last updated: 1st January 2025
Calpix (“we”, “our”, or “us”) operates the Calpix website and mobile applications (the “Service”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use Calpix.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Information You Provide
- Name or business name
- Email address
- Team member names
- Job details (addresses, notes, schedules)
- Photos uploaded to jobs
You choose what information to enter.
b) Photos and Media
Calpix allows you to upload photos related to jobs (e.g. before, during and after photos).
- Photos are stored securely
- Photos are linked only to the jobs and accounts you control
- We do not access or analyse your photos except to provide the Service
c) Automatically Collected Information
We may collect limited technical information, such as:
- Device type and operating system
- App version
- Log and error data (for reliability and debugging)
This information is used only to improve app performance and stability.
2. How We Use Your Information
- Provide and operate the Service
- Sync calendars and photos across devices
- Enable team collaboration features
- Maintain account security
- Improve app reliability and performance
- Communicate important service updates
We do not sell your data.
3. Data Storage and Security
- Data is stored securely using industry-standard cloud infrastructure
- All connections use HTTPS encryption
- Access to data is restricted and protected
We take reasonable measures to protect your data, but no system can be guaranteed 100% secure.
4. Sharing of Information
We do not share your personal data with third parties, except:
- When required to operate core services (e.g. cloud hosting, authentication)
- When required by law or legal process
We do not share your data for advertising purposes.
5. Payments and Subscriptions
- Subscriptions purchased through the Apple App Store or Google Play are processed by Apple or Google.
- We do not receive or store your payment card details
- Apple and Google handle billing, taxes, and receipts
Please refer to Apple or Google’s privacy policies for payment-related information.
6. International Users
Calpix is used internationally.
By using the Service, you understand that your data may be processed and stored in countries outside your own, including the UK, EU, or other regions where our service providers operate.
We take steps to ensure appropriate safeguards are in place.
7. Your Rights (GDPR & International Users)
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to certain processing
You can manage most data directly within the app.
For additional requests, contact us using the details below.
8. Data Retention
We retain your data only for as long as necessary to provide the Service or as required by law.
If you delete your account, your data will be removed in accordance with applicable regulations, subject to technical and legal requirements.
9. Children’s Privacy
Calpix is not intended for use by children under the age of 16.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the “Last updated” date will be revised.